I have been spending a lot of time sowing seeds in the
garden over the past few months (when the pollen count is not too high), and I
began to think that there were parallels to working with clients to help them
gain new insights and thus move towards making changes.
Clearing out the debris to make space for new seeds
There is often a lot of storytelling and offloading that
needs to occur first, and attempting to sow new seeds of insight before this
has occurred makes it much less likely that the “seeds” will germinate. We also
need to fertilise the soil with rapport building and nurturing a relationship of
trust and caring.
Germination rates and growth
In the garden some seeds never germinate, no matter how
carefully we tend them, and this can be the same with some clients. I remember
those who seem to stay stuck forever in offloading mode, talking about the same
issues over and over again, and seemingly not moving forward to process them.
Some seeds emerge strongly, whilst others are more delicate
and tiny, and all need their own ideal temperature to germinate. With clients I
would liken the right “temperature” to the right context and readiness to begin
to consider new perspectives and/ or work on growing. With some clients new insight
emerge strongly, once they “germinate”, whilst with others we may not notice
this until the new insight begins to grow in size and become more visible.
First and second order change
Some new insights are like the annuals – they bloom brightly
for a time and then fade and die. I would liken these to first order change in clients.
Change occurs initially but is not sustained, and is usually about short term
behaviour change.
Others are like perennials, where the plants continue to
grow and strengthen. These are like second order change where a new insight
causes such a major change in attitude that it may be irreversible. This often
occurs in the “light-bulb” moments.
Patience is needed
All of these processes take time and thus a great deal of patience
is needed. We need to try not to give up when we can see no evidence of “germination”.
My Carob seeds took two months to germinate and I nearly threw them out beforehand
(especially as they were out of date according to the seed packet).
But we also need to be mindful of when to offer less
nurturing and when to let plants survive on their own in their own environment.
The same applies to our clients.